Cancellation Policy
If you need to cancel your lesson in advance, please call your teacher directly. If lessons are cancelled with less than 48 hours’ notice, you will be charged the full lesson fee and make-up lessons will not be available, except in cases of illness or emergency (see below).
LIMITS ON ADVANCE CANCELLATIONS AND MAKE-UPS***
You are allowed two excused cancellations during the fall semester and three during the spring semester, provided you notify your teacher more than 48 hours in advance. After this, excused cancellations will be charged, and can only be made up should your teacher’s schedule permit. Please remember that your teacher’s schedule is extremely full, and make-up times may not be available, but each made-up lesson will reduce your accumulated absences accordingly. Exclusions are: holidays, school off days, mandatory school activities, emergency and sickness. Elective activities such as sports, theater or after-school classes or appointments that conflict with lessons are not exempt.
***Any make-up lesson that is cancelled within 48 hours for any reason will be charged.
EMERGENCY AND ILLNESS
We will not charge for lessons missed due to sickness or emergency. However, if a student is ill or comes home from school sick, please call your teacher as soon as you know. If you cancel right before the lesson or after the lesson begins, this will be considered a last-minute cancellation and will be charged.